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Metrocrest Social Services

COVID 19 Relief Efforts

Metrocrest Services is continuing to see large increases in need and anticipate that continuing into the unforeseeable future. Since March, we've seen a significant increase in the food pantry, as many families and seniors rely on the pantry for healthy food.

Additionally, job insecurity is affecting many of those in our community who are seeing a significant reduction in income. This will lead to a greater need for our housing assistance program to ensure families can pay their rent and avoid eviction. Our Case Managers continue to help those in need with rent and lodging assistance via phone and email to assess their needs.

During this time, Metrocrest Services is ensuring the needs of those we serve are met while at the same time addressing the safety of our employees and volunteers. As always, our mission is to serve those in need while providing encouragement and hope.

Since March 2020, Metrocrest Services has:

  • Kept 1,482 families from being evicted (spending more than $2.4 Million, which is 865% more than last year)
  • Kept 24,228 people fed through 34,225 visits to our food pantry
  • Assisted 2,110 people with workforce development services to help them find a job
  • Helped 160 seniors get to their doctors’ offices through 2,438 door-to-door trips
Statistics as of December 23, 2020.
How to Help

If you have any questions regarding donations, please take a look at our FAQ page here.

  • We will also need additional volunteer support.

Volunteer opportunities during COVID-19.

If you would like to assist in our pantry, and are not in an at-risk category, please go online to set up your profile and sign up for a shift. You can do so at: https://www.tfaforms.com/4820938 

Our pantry hours are currently Monday-Friday 8:30 a.m. - 4:00 p.m. and Saturday 9:00 a.m. - 12:00 p.m. (subject to change). In an effort to keep volunteers safe, please know that we have the following safety guidelines in effect.

Need Help?
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  • If you are in need of assistance, please give us a call at 972-446-2100, Monday-Friday 8:30 a.m.-5:00 p.m.
  • Please have the application and relevant documents ready so we can be able to help you as quickly as possible. Click here for the application and directions on how to send it to our offices.
  • If you have any questions or are seeking further assistance, give us a call and our intake staff will give you more information on our current proccess for receiving assistance through Metrocrest Services.

With our schools closing, impacting thousands of children, and with the uncertainty regarding wages for many in our community, we are committed to remain open to serve the needs of our community. Our motto is "building a stronger community together". This is a time when the strength of our community will rise to the occasion.

Additional Resources:

Dallas County Coronavirus (COVID-19) Updates & Information: https://www.dallascounty.org/covid-19/

Carrollton-Farmers Branch ISD Updates: https://www.cfbisd.edu/students/covid-19-information

Lewisville ISD Updates: https://www.lisd.net/covid19

Coppell ISD Updates: https://www.coppellisd.com/Domain/4472

Dallas ISD Updates: https://www.dallasisd.org/reentry

Undocumented Workers Fund Dallas: https://uwfd.squarespace.com/app