CLICK HERE for information on COVID-19 relief efforts
Metrocrest Social Services

Media: Press/Video

(left to right) Angela Campbell, Real Estate Manager, Metrocrest Hospital Authority; Tracy Eubanks, CEO, Metrocrest Services; John Mahalik, CEO during $100,000 check presentation from Metrocrest Hospital Authority to Metrocrest Services
Metrocrest Services' drive-thru food pantry provides 10,000+ meals daily to neighbors in need.

Community Rallies Together to Support Local Food Pantry

Farmers Branch, Texas (March 5, 2021) –In just over a month, community members rallied together to raise $100,000 for Metrocrest Services' Food Pantry, unlocking an additional $100,000 matching gift from Metrocrest Hospital Authority.
The pandemic has put a strain on thousands of people, with many families having to choose between paying rent and putting food on the table. For those neighbors in need, Metrocrest Services is a beacon of hope. "Now, it's more important than ever that funding is available to provide nutritious food to local families experiencing food insecurity," said Metrocrest Services CEO Tracy Eubanks. "Last year, we saw a 275% increase in neighbors visiting the food pantry, many for the first time. We're now serving roughly 150 families a day and anticipate this trend will continue well into 2021."
Food pantries nationwide are experiencing food shortages, and Metrocrest Services is no exception. "We're having to find new sources of food, and food inevitably costs us more," Eubanks said. "We have to pay to ship food from other states and compete with grocery stores." The money raised by community members and matched by Metrocrest Hospital Authority will provide 1,200,000 meals to thosestruggling with the economic impacts of COVID-19.
 “We are committed to improving the health of our community,” said Metrocrest Hospital Authority CEO John Mahalik. “One of the fundamental pillars of good health is proper nutrition. Metrocrest Services’ Food Pantry provides food to prepare balanced meals for residents who may not be able to afford these items on their own.”

Press release

Metrocrest Services Provides COVID-19 Relief Services

Metrocrest Services is continuing to see large increases in need and anticipate that continuing into the unforeseeable future. Since March, we've seen a significant increase in the food pantry, as many families and seniors rely on the pantry for healthy food.

Additionally, job insecurity is affecting many of those in our community who are seeing a signifcant reduction in income. This will lead to a greater need for our housing assistance program to ensure families can pay their rent and avoid eviction. Our Case Managers continue to help those in need with rent and lodging assistance via phone and email to assess their needs.

Metrocrest Services is formulating plans to ensure the needs of those we serve are met while at the same time addressing the safety of our employees and volunteers. As always, our mission will be to serve those in need while providing encouragement and hope.

How to Help

If you have any questions regarding donations, please take a look at our FAQ page here.

  • We will also need additional volunteer support.

Volunteer opportunities during COVID-19.

If you would like to assist in our pantry, and are not in an at-risk category, please go online to set up your profile and sign up for a shift. You can do so at: https://www.tfaforms.com/4820938 

Our pantry hours are currently Monday-Friday 8:30 a.m. - 4:00 p.m. and Saturday 9:00 a.m. - 12:00 p.m. (subject to change). In an effort to keep volunteers safe, please know that we have the following safety guidelines in effect.

Need Help?
Para espanol, por favor vaya aqui.

  • If you are in need of assistance, please give us a call at 972-446-2100, Monday-Friday 8:30 a.m.-5:00 p.m.
  • Please have the application and relevant documents ready so we can be able to help you as quickly as possible. Click here for the application and directions on how to send it to our offices.
  • If you have any questions or are seeking further assistance, give us a call and our intake staff will give you more information on our current proccess for receiving assistance through Metrocrest Services.

With our schools closing, impacting thousands of children, and with the uncertainty regarding wages for many in our community, we are committed to remain open to serve the needs of our community. Our motto is "building a stronger community together". This is a time when the strength of our community will rise to the occasion.

Additional Resources:

Dallas County Coronavirus (COVID-19) Updates & Information: https://www.dallascounty.org/covid-19/

Carrollton-Farmers Branch ISD Updates: https://www.cfbisd.edu/students/2020-2021-back-to-school

Lewisville ISD Updates: https://www.lisd.net/covid19

Coppell ISD Updates: https://www.coppellisd.com/Domain/4472

Dallas ISD Updates: https://www.dallasisd.org/reentry

Undocumented Workers Fund Dallas: https://uwfd.squarespace.com/apply
(Left to Right) Malena Eubanks, Tracy Eubanks, CEO of Metrocrest Services, & Lucy Gore, Board Member for Metrocrest Services.

Metrocrest Services receives award from Dallas County Community College District

Farmers Branch, Texas (November 1, 2019) - Metrocrest Services was honored to receive the Pillar of the Community Award from the Dallas County Community College District (DCCCD) Foundation at an event on October 111, 2019.

Tracy Eubanks, CEO of Metrocrest says, "Our relationship with DCCCD has transformed the lives of so many of those we serve. DCCCD's commitment to excellence in higher education and to the success of every student is inspiring." 

Press Release

Metrocrest Services announces the appointment of three new members of its Boards of Directors, as well as the full slate of officers and board members for 2019-2020.

Metrocrest Services Announces Three New Board Members 2019-20

Farmers Branch, Texas (October 1, 2019) – Joining the Board of Directors are Bennett McEvoy, Vice President of Sales and Marketing at Western Extrusions; Shellie Rayford, Chief Auditor at Citi, Kristi Valentine, Co-Owner of Valentine Premier Roofing & General Contracting.
“Metrocrest Services is so fortunate to have such a strong, dedicated board of directors which focuses on organizational strategy and long term sustainability. Our new board members are strong community leaders and will add great value to the board,” said Tracy Eubanks, CEO of Metrocrest Services.

Press Release

The six honorees are deeply committed to community involvement and helping others.

Metrocrest Services Celebrates Volunteers

Farmers Branch, Texas (September 9, 2019) – Metrocrest Services is proud to celebrate the power of volunteerism for six distinguished honorees whose dedication to serving others has made an incredible difference in the lives of people within the community. The non-profit recently announced this year’s honorees that include Brookhaven College, Halliburton, Fran Powell, John Pruitt, John Roppolo, and Valley Ranch Baptist Church.
The 7th Annual Seasons of Service Luncheon will serve as the backdrop for this ceremony on Monday, October 7 from 11:30 a.m. to 1 p.m. at the Courtyard Marriott, Carrollton Conference Center, 1201 Raiford Rd, Carrollton. Former WFAA News Anchor Gloria Campos will emcee.

Press release